Refund Policy

Refund Policy for The Exclusive Edge Travel Advisory

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At The Exclusive Edge, we strive to provide exceptional luxury travel advisory services. In the event that you need to request a refund, please refer to the following conditions:

 

General Refund Policy

- All requests for refunds must be submitted in writing to connect@thexclusivedge.ch.

- Refunds from third party vendors will be processed when received from our vendors and only after the request is approved.

 

Booking Fees

- Any non-refundable booking fees paid at the time of service engagement will not be eligible for a refund.

 

Travel Arrangements

- Refunds for travel arrangements (e.g., flights, accommodations, activities) will be subject to the cancellation policies of the service providers we work with. 

- If you need to cancel a booking, it must be done in accordance with the specific policies of the provider as communicated at the time of booking.

 

Cancellation by the Client

-As above.

 

Cancellations Due to Circumstances Beyond Control

- Please consider having travel insurance.

 

Changes to Bookings

- If you need to make changes to your travel arrangements, please contact us as soon as possible. Additional fees may apply, depending on the service provider’s policies.

 

Contact Information

For any refund inquiries, please reach out to: connect@thexclusivedge.ch

 

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be communicated via our website, and the updated policy will be effective immediately upon posting.

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