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FAQ
Insider access to exceptional hotels worldwide. The right room at the best available rate, with added benefits — handled personally, from start to finish.
Frequently asked questions
General
Services & Access
The Process
Trip Support & Policies
The Exclusive Edge is a Geneva-based luxury travel advisory and concierge service operating globally. I have an expansive network across the luxury travel industry which means access to hotels and experiences that are not always visible or bookable through standard channels. And when you need something specific, I know who to call. These are connections that a booking engine simply does not have.
I can offer offer real benefits on every booking at no extra cost. Using my global network, and collective buying power, you will get a better room than you booked more often than you'd expect. You get all the flexibility of booking direct with all the benefits of an advisor that is well connected, opening doors for you when it matters most. I am your point of contact with an entire team behind, connecting you to the world effortlessly.
The Exclusive Edge uses its global network and hotel relationships to secure the same or better rates than booking direct, plus real benefits at no extra cost like room upgrades, hotel credits, and breakfast. If a lower publicly available rate exists for the same hotel, room type and dates, it will be matched. All the benefits of booking through a dedicated advisor, at the best price available.
Yes. The Exclusive Edge is IATA registered (96020239), a member of the Virtuoso network, and operates in partnership with Little Emperors.
I am not only your travel advisor, but I will also be your travel concierge while you travel. After all, I have planned your trip! I also have an app that holds your live itinerary, flight updates, and a messaging system. You can also always reach me on WhatsApp.
Each vendor and rate will have their T&C for cancellation. We will make sure to check these before booking. It's a really good idea to have travel insurance just in case there are any unforeseen circumstances.Our curation fees are non-refundable.
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